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Parent Concern Process

At Springs Charter Schools, we take your concerns very seriously. In order for us to address concerns in a timely fashion, we request you follow our school process for your academy students:

Concern about the physical building/grounds

Step 1:  contact the Site Facilitator. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about your child’s classroom

Step 1:  contact your child’s classroom teacher. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about the Academy Director

Step 1:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 2:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern with Academy Staff (other than the classroom teacher)

Step 1:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 2:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about Special Education services at the Academy

Step 1:  contact your child’s Special Education teacher. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

 

Testimonials

Springs keep parents in the loop. With teachers’ support, parents have the necessary tools to reach their children at home while constantly being in touch if help is needed.

- K. LaFon, Parent
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