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Parent Concern Process

At Springs Charter Schools, we take your concerns very seriously. In order for us to address concerns in a timely fashion, we request you follow our school process for your academy students:

Concern about the physical building/grounds

Step 1:  contact the Site Facilitator. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about your child’s classroom

Step 1:  contact your child’s classroom teacher. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about the Academy Director

Step 1:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 2:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern with Academy Staff (other than the classroom teacher)

Step 1:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 2:  contact the Chief Education Officer’s assistant at 951-252-8893

Concern about Special Education services at the Academy

Step 1:  contact your child’s Special Education teacher. If your concerns or needs were not addressed or met;

Step 2:  contact the Academy Director. If your concerns or needs were not addressed or met;

Step 3:  contact the Chief Education Officer’s assistant at 951-252-8893

 

Testimonials

All of the teachers on site are positive and upbeat; they always encourage and challenge the kids to do their best. They managed to get my non-writer to want to write!

- Collen M., Parent
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