Springs Charter Schools Complaint Resolution Process: Steps to resolve a concern at the classroom, Vice Principal, Principal, and Senior Director levels.
This image outlines the “Springs Charter Schools Complaint Resolution Process.” It features four steps presented in colorful sections. Step 1, in green, directs students to meet with their teacher and for parents/guardians to email the teacher to schedule a discussion. Step 2, in yellow, advises that if the concern is not resolved, parents/guardians should request to meet with the Vice Principal. Step 3, in orange, involves escalating the issue to the Principal or Director if necessary. Step 4, in purple, involves meeting with the Senior Director if no resolution is achieved. A blue box at the bottom provides emergency contact information for further resources. The image promotes open and respectful communication for the success of students.
